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Free Shipping & Returns | Save Up to $30Details
Free Shipping & Returns | Save Up to $30Details
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Returns and Exchanges

TellTale Return Policy

Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items), within 30 days of the date of receipt. All returns must include the original packing slip you received with your package to be accepted. We reserve the right to refuse or limit returns or exchanges for any reason. You will be limited to $250 in non-receipted returns within a 90-day period (excluding defective merchandise). Refunds will be made in the original form of payment, except that merchandise credit may be given for gift receipt returns. Merchandise must be in its original condition, unworn and unwashed, with original tags and sanitary shields (if any) attached or merchandise must be defective; we do not accept returns for soiled, used or washed merchandise. You must contact Customer Service following the instructions below to initiate a return. Shipping and handling charges on your purchase, if any, are non-refundable.

Make a Return

We offer free standard shipping (5-7 business days) on returns. To initiate a return, please visit our Returns Portal and enter your order information to receive a Prepaid Return Shipping Label to print. Upon receipt, print out and affix the Prepaid Return Shipping Label to your box, include your packing slip, and drop off your package in the U.S. mail.  If you do not include your packing slip with your return, there may be a delay in processing your return.
If you need additional assistance, please email us at help@mytelltale.com, initiate a live-chat session on mytelltale.com, or contact Customer Service at 1.844.777.TALE. Please have your order number and the style numbers you wish to return ready when you contact us.

Exchanges

At this time, we are unable to process exchanges. If you would like to exchange a product for a different size or color, please go to the Returns Portal  return the original item(s) for a full refund on the product(s) purchased and you can place a new order.

If you need additional assistance, please email us at help@mytelltale.com, initiate a live-chat session on mytelltale.com, or contact Customer Service at 1.844.777.TALE. Please have your order number and the style numbers you wish to return ready when you contact us.

Final Sale

Merchandise marked final sale is sold "as is" and may not be returned or exchanged. Beauty products and undies are always final sale, unless returned in their unopened, original packaging with tags attached.  Beauty products with security seals broken and undies that are worn or used, or without original tags may not be returned and no refund will be due.

 

Terms of Sale

All sales are subject to our Terms of Use and Privacy Policy posted at www.mytelltale.com as well as the terms and conditions of this Return Policy, which together constitute a binding contract. Merchandise is not intended for commercial resale or export; engaging in such activities will be deemed a breach of contract. Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged.

Change to Policies

We may change any of the above policies or practices at any time, which shall be binding when posted

Questions?

Please don't hesitate to contact us with any questions. We're just a chat session, e-mail, or phone call away. Email: help@mytelltale.com. Phone: 1.844.777.TALE.