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Free Shipping. Free Returns.

20% off with Email Sign Up.Details

Free Shipping. Free Returns.

20% off with Email Sign Up.Details

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Need help? Email us at help@mytelltale.com or call us at 1.844.777.TALE . We’re around Monday-Friday, from 8:00AM - 9:00PM (EST) & Saturday from 10:30AM - 6:30PM (EST).
Order Status & Tracking
I didn't receive an order confirmation email. What should I do?
I just placed an order. Can I check the status of it online?
What if an item is unavailable or backordered?
I received my order, but an item was missing. What should I do?
How do I modify or cancel my order?
My order status is in progress. What does that mean?
Ordering & Payment Options
I'm not sure what size I wear. Does TellTale have a size chart that can help me?
What's a sister size?
I want to purchase an item that I see online, but you don't have my size. Will it be back in stock?
Is it possible to save items in my shopping bag?
Do you gift wrap?
What are the TellTale payment options?
When will my credit card, Amazon Pay, Apple Pay or PayPal account be charged?
When will my order be processed?
Returns & Exchanges
What is the TellTale return policy?
How do I make a return?
I need a different size or color. What should I do?
What does final sale mean?
I have questions about a return or exchange. What should I do?
Shipping Options & Charges
What are the methods of shipping and charges?
Do you ship to APO/FPO military addresses or P.O. Boxes?
Do you save my billing and shipping information so I don't have to enter it each time I place an order?
What is the difference between a shipping and a billing address?
Technical Questions
I forgot my password. What do I do?
I spelled my name wrong when I registered. How do I fix it?
How accurate is the color display onsite?
Does mytelltale.com use cookies?
I keep getting an error page. What should I do?
Do I have to provide my email address if I want to browse products?
Do I have to sign in?
International FAQ
Do you ship internationally?